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Our Services

Social Media Set Up

Setting up an informative yet eye-catching social media presence is the key to promoting a strong brand image. This will provide your potential customers with easy access to the important details about your business, such as your key offering, contact points and address, while also portraying your brand reputation. Additionally, organising all social media platforms in a consistent manner will depict a comprehensive well-planned online marketing strategy, emphasising your business competence. Initial posts outline the ‘feel’ of your brand and will set the scene for your ongoing social media updates.

Social Media Management

Frequent updates are required to keep your brand top of mind for your followers, reminding them of your offering, new products, sales or positive customer experiences with your brand. Depending on the type of business, our team can post multiple times per week to multiple times each day, treading a fine balance of engaging but not bombarding your audience. Posts are relatable and can be made up of a mixture of original updates directly from your business as well as sourced posts such as customers’ photos.

Maintenance and Servicing

Social Media provides your target customers with an easy communication path directly to your business. In the event that followers send through enquiries via a direct message, we will reply based on a pre-selected set of answers. If the enquiry is of a more specific nature, we will work together to formulate an accurate response for the customer.

100% Transparency

All account passwords are confidential between your business and our social media managers at Crunchy Social. You can sign in at any time to view the accounts and see interactions between crunchy social and your followers.

100% Satisfaction

At Crunchy Social, we aim to give you the best opportunity to reach your audience and develop return on your investment. If you are not 100% satisfied with our social media set up, posts or strategy, we will provide a completely new set up and/ or strategy, completely free of charge.